Lay the Groundwork: Strategy Before Scroll
Tie your social media goals to tangible business outcomes, like qualified leads, demo requests, or repeat purchases. Replace vague “engagement” with measurable milestones, and share them with your team so every post serves a shared purpose. Comment below with your top outcome for this quarter.
Lay the Groundwork: Strategy Before Scroll
Develop detailed personas based on real conversations, sales notes, and support tickets. What pains wake customers up at 2 a.m.? What delights them unexpectedly? Use these insights to guide tone, timing, and offers. Ask readers to describe their best customer in one vivid sentence.